
Terms &
Conditions
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Terms & Conditions
Welcome to Complete Dental Care. These Terms & Conditions (“Terms”) govern your use of our website, services, communications, and interactions with Complete Dental Care (“Complete Dental Care,” “we,” “our,” or “us”).
By accessing or using our website or services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
These Terms apply to Complete Dental Care and our locations serving patients in Kent, Renton, Covington, Sumner, and surrounding communities in Washington.
1. Use of Our Website
You may use our website for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Submit false, misleading, or fraudulent information.
- Use automated systems to improperly access or collect information from the website.
- Use our website or communications to transmit harmful or malicious content.
We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, users, systems, or legal rights.
2. Dental Information & Services
Information provided on this website is intended for general informational purposes and is not a substitute for professional dental evaluation, diagnosis, or treatment.
Information on the website does not establish a dentist-patient relationship.
Treatment recommendations, availability, pricing, financing, insurance coverage, and treatment outcomes may vary based on individual circumstances.
You should consult with a qualified dental professional regarding your specific dental needs.
3. Appointments & Communications
You may use our website to request or schedule appointments. Submitting an appointment request does not necessarily guarantee an appointment. Appointment availability is subject to confirmation by our office.
We may contact you using the information you provide to:
- Confirm or reschedule appointments.
- Respond to inquiries.
- Provide information you requested.
- Provide patient-related communications.
- Provide customer service.
- Communicate about services you have requested.
4. SMS/Text Messaging Terms
By voluntarily opting in to receive SMS/text messages from Complete Dental Care, you agree to receive text messages at the mobile number you provided.
Our SMS program may include messages related to:
- Appointment confirmations and reminders.
- Appointment scheduling or changes.
- Patient communications.
- Responses to your requests.
- Customer support.
- Information regarding services you have requested.
- Promotional or marketing messages, only where you have provided the required separate consent.
Message frequency varies depending on your interactions with Complete Dental Care and the type of messages for which you have opted in.
Message and data rates may apply. Your mobile carrier may charge you according to your mobile plan.
Reply STOP to any message to unsubscribe.
Reply HELP for assistance or contact our office using the information provided on our website.
Consent to receive SMS/text messages is not a condition of purchasing any goods or services from Complete Dental Care.
Carriers are not liable for delayed or undelivered messages.
5. SMS Consent
SMS consent must be provided through an appropriate opt-in process. Providing a telephone number by itself does not constitute consent to receive SMS marketing messages.
Where applicable, Complete Dental Care may use a separate, unchecked SMS consent checkbox to obtain express consent.
Marketing/promotional SMS consent may be collected separately from consent for transactional or appointment-related messages.
You may withdraw your consent at any time by replying STOP.
6. Privacy
Your use of our website and services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, protect, and disclose information, including information associated with SMS/text messaging.
Complete Dental Care does not sell or share SMS opt-in information or mobile phone numbers with third parties for their own marketing or promotional purposes.
7. Third-Party Services & Links
Our website may contain links to third-party websites, services, or resources.
These third-party services may have their own terms, policies, and practices. Complete Dental Care is not responsible for the content, availability, privacy practices, or policies of third-party websites.
Your use of third-party services is subject to the applicable third party's terms and policies.
8. Website Content
We make reasonable efforts to provide accurate and current information on our website. However, we do not guarantee that all information is complete, accurate, current, or error-free.
Website content may be changed, updated, or removed without notice.
Information about treatments, services, pricing, promotions, insurance, financing, or availability may be subject to change.
9. Intellectual Property
Unless otherwise stated, content appearing on this website, including text, graphics, logos, photographs, videos, designs, and other materials, is owned by or licensed to Complete Dental Care and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.
10. Promotions & Offers
Any promotions, discounts, financing options, or special offers displayed on our website may be subject to additional terms and eligibility requirements.
Offers may be changed, limited, or discontinued at any time unless otherwise required by law.
Additional restrictions may apply.
11. Disclaimer
To the extent permitted by law, the website and its content are provided on an “as available” basis.
Complete Dental Care does not guarantee that:
- The website will always be available or uninterrupted.
- The website will be free of errors.
- Information will always be current or complete.
- The website will be free from viruses or other harmful components.
Nothing in these Terms is intended to limit any rights or protections that cannot legally be limited.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Complete Dental Care and its affiliated professionals, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the website or services.
This limitation does not apply where prohibited by applicable law.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
When changes are made, we will update the Last Updated date at the top of this page.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
14. Governing Law
These Terms are governed by applicable laws of the State of Washington, without regard to conflict-of-law principles, except where applicable law requires otherwise.
15. Contact Us
If you have questions about these Terms & Conditions, our website, services, or SMS messaging program, please contact Complete Dental Care using the contact information provided on our website.
Complete Dental Care
Kent, Renton, Covington & Sumner, Washington
For SMS assistance, reply HELP to a message from Complete Dental Care or contact our office directly.
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